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Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how Detailingpro ("we", "us" or "our") collects, uses, stores and protects your personal data when you visit detailingpro.top or use our auto detailing services. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Who we are

The data controller responsible for your personal data is:

2. What data we collect

We may collect and process the following categories of personal data:

  • Contact details — your name, email address and phone number provided through our booking or contact form.
  • Vehicle information — the make, model and condition of your vehicle as relevant to the service requested.
  • Booking details — your preferred dates, selected services and any messages you send us.
  • Technical data — IP address, browser type, device information and usage data collected automatically via cookies and similar technologies.

3. How we use your data

We process your personal data for the following purposes:

  • To respond to enquiries and manage your booking requests.
  • To provide, schedule and deliver our detailing services.
  • To send service-related communications and appointment confirmations.
  • To improve our website, services and customer experience.
  • To comply with legal and accounting obligations.

4. Legal basis for processing

We rely on the following legal bases under Article 6 of the GDPR: performance of a contract (handling your booking), our legitimate interests (improving and securing our services), your consent (for non-essential cookies and marketing), and compliance with legal obligations.

5. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes described above, or as required by law. Booking and invoicing records are typically kept for the statutory retention period under German tax law. Enquiry data is deleted once it is no longer needed.

6. Sharing your data

We do not sell your personal data. We may share it with trusted service providers (such as IT, hosting and payment processors) who act on our behalf under appropriate data protection agreements, or with authorities where required by law.

7. Your rights

Under the GDPR you have the right to access, rectify, erase or restrict the processing of your personal data, the right to data portability, and the right to object to processing. You may also withdraw consent at any time and lodge a complaint with a supervisory authority. To exercise your rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time via the cookie banner.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or by phone at +49 351 4487 7715.